Privacy policy

Last Updated: January 23, 2025

This Privacy Policy explains how THERAPISPA US (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website www.therapispa.us (the "Site") or use our services (collectively, the “Services”).

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted with an updated “Last Updated” date.

2. Information We Collect

a. Information You Provide Directly

  • Contact Information: Name, address, phone number, and email.
  • Order Information: Billing/shipping address, payment details, and order history.
  • Account Information: Username, password, and security questions.
  • Customer Support: Any details shared via inquiries or communications.

b. Information Collected Automatically

We collect certain data about your interaction with the Site using cookies and similar technologies, such as:

  • Device and browser information
  • IP address and network data
  • Usage behavior (e.g., pages viewed, clicks, and session times)

c. Information from Third Parties

We may receive information from third parties, such as payment processors, marketing partners, and service providers (e.g., Shopify). This information is used to improve the Services and enhance your experience.

3. How We Use Your Information

  • Providing Services: Process orders, manage accounts, and handle shipping/returns.
  • Marketing: Send promotional emails and tailor advertising.
  • Security: Detect and mitigate fraudulent activity.
  • Customer Support: Respond to inquiries and improve your experience.

4. Cookies

We use cookies to improve functionality, analyze usage, and personalize your experience. For details, see Shopify’s Cookie Policy. You can manage cookies through your browser settings; however, disabling cookies may impact functionality.

5. Disclosure of Information

We may share your information with the following parties:

  • Service Providers: Payment processors, shipping providers, and IT support.
  • Marketing Partners: To deliver relevant ads and promotions.
  • Legal Obligations: To comply with laws or protect rights.

6. Your Rights

Depending on your location, you may have rights such as:

  • Access: Request details about the information we hold.
  • Delete: Request the deletion of your personal information.
  • Correct: Update inaccurate information.
  • Opt-Out: Unsubscribe from promotional communications.

To exercise your rights, contact us at sales@therapispa.us. We may verify your identity before processing your request.

7. Security and Retention

We take measures to secure your information but cannot guarantee absolute security. We retain your data as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

8. Children's Data

Our Services are not intended for children under 16. If a child has provided us with personal information, contact us at sales@therapispa.us to request deletion.

9. Third-Party Websites

We are not responsible for the privacy practices of third-party sites linked from our Site. Please review their policies before sharing personal information.

10. Contact Us

For questions about this Privacy Policy, contact us: